Peter Drucker, one of the best-known and most widely influential thinkers and writers on the subject of management theory and practice, is quoted as saying, “What gets measured, gets managed”

There are 3 steps to measuring how well you are growing and thriving in business today:

Develop a strategy
Set up KPIs to meet your strategy
Measure how well you are tracking against those KPIs

 

 

Develop A Strategy

Planning for and achieving business success starts with setting out a strategy.  Don’t be put off by the word strategy, it’s just a ‘big consulting’ way of saying you need an action plan.  At its simplest an action plan involves the following steps:

  • Assess where you are right now
  • Create a vision of where you want to be in a year, 18 months, three years
  • Set out milestones that when followed create a path from where you are to where you want to be. Each milestone needs to be specific, measurable, achievable, realistic and time-related

Setup KPIs To Meet Your Strategy

As in big business, small businesses need to set KPIs (or Key Performance Indicators) which act as shorter- term goals to aim for. Decide what metrics you want to measure.  You probably want to set out some financial, customer, process and people goals.

  • Your financial KPIs should include things like profit made, cost of doing business, actual revenue as against projected revenue, sales by region and product line etc.
  • Your customer KPIs should include how much it costs you to acquire a new client, customer satisfaction and retention rates and number of customers at a point in time
  • Your process KPIs should measure the number of support tickets and product defects
  • At the very least your people KPIs should look at employee turnover rate, employee satisfaction, and skill sets in various lines of business

Measure how well you are tracking against those KPIs

Once you have established your KPIs, you will need to continuously measure how you are tracking against these goals.  It is easiest to use a technology tool to do this, especially one that enables you to visualize your progress in pictures rather than just columns of numbers.  If you’re like me, and a lot of other people, it is simpler to understand the impact of the numbers if you can actually visualize the differences.  Alternatively, you can analyze the data in your systems manually to see how you are faring against your KPIs.  Either way, you need to be sure to constantly gather the data and put it in your systems.  No form of measurement will be effective without sufficient data.  When you take a look at how you are tracking on a regular basis, think monthly, you may need to make small adjustments to nudge your business back on track to meet your KPIs and ultimately your strategy.

Big businesses are experts at doing this planning and measuring and constantly adjusting to keep on track.  With a little effort and some smart tools, small businesses can be too.

If you want to know more about the ways to do this subscribe to our monthly newsletter

Digiterra is proud to announce its new offices in San Diego, California, in the United States of America.  We will be fully functional in April 2018.The offices will be managed by Jennifer Flagg, who can be contacted as follows:

Mobile:  +1 386 283 0830

Email: Jennifer.flagg@Digiterragroup.com

Our USA offices will be providing our full range of services including:

Watch this space for more information

Project Manager (Contract)

Thursday, 28 September 2017 by
Job Location South Africa – Johannesburg North
Salary ZAR/hour
Company Digiterra
Posted 9/21/2017 10:57 AM
Reference PM23

 

Our client within the financial services industry based in Johannesburg North is looking for a Project Manager to join their team.

Salary: Neg/ Hourly Rate

Qualification & Experience Required:

  • Matric
  • Professional Qualifications/Honour’s Degree
  • 8-10 years Project Management experience within Banking/ Financial Services environment
  • Must have exposure to Big Data and  Agile
  • Must have Built and maintained stakeholder relationships

Essential Certifications 

  • – PMP or Prince certification. Programme Management certification (PGMP)

Duties & Responsibilities:

  • Plan, direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and allocation of available resources; in line with the business strategy.
  • Ensure accurate cost estimation based on coverage of client requirements and project scope.
  • Ensure traceability of defined benefits throughout the lifecycle of the project and escalate any deviations
  • Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders’ businesses.

Please note

  1. Ensure that you meet the minimum requirements
  2. Should you not receive any response from us within 2 weeks, you can consider your application as unsuccessful for this specific position

Click here to apply for this position

 

Agile Coach

Thursday, 28 September 2017 by
Job Location – South Africa — Gauteng
Salary ZAR/hour
Company Digiterra
Posted 9/21/2017 2:27 PM
Reference AC

 

 

 

Our client within the financial services industry based in Johannesburg North is looking for a Agile Coach with a Business Analyst background to join their team

Education & Experience Required:

  • Business, IT or Engineering degree.
  • Relevant Agile certifications (Agile Project Management registered practitioner, Scrum Product Owner, Agile team facilitation, SAFe Agilist)
  • Professional Scrum Master level I required
  • Professional Scrum Master level 2 preferred
  • Must have strong Process Engineering methods and techniques like Lean, 6 Sigma, Outside In, CMM, Theory of Constraints, Root Cause Analysis, etc.
  • Membership of professional body/association

Roles & Responsibilities

  • Support the client’s Agile Centre of Excellence in driving the implementation of Agile principles and practices across the Group Technology portfolio
  • Assist in creating internal capabilities to train the new roles in the Agile ways of working.
  • Guiding Solution Delivery teams and the organisation on how to use Agile practices and values
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Supporting and educating Product Owners, especially with respect to grooming and maintaining the product backlog

Please Note

  1. Ensure that you meet the minimum requirements
  2. Should you not receive any response from us within 2 weeks, you can consider your application as unsuccessful for this specific position

Click here to apply for this position

Solution Architect

Thursday, 28 September 2017 by
Job Location South Africa -Johannesburg North
Salary ZAR/hour
Company Digiterra
Posted 9/21/2017 11:30 AM
Reference SA (DM)

 

 

 

Our client within the Banking/ Financial services industry based in Johannesburg North is looking for a Solutions Architect to join their team.

Salary: Neg/ Hourly Rate

Qualification & Experience Required:

  • Bachelor Degree in either Information Systems, Informatics or Computer Science or Engineering (or equivalent work experience)
  • Honours or Masters in Information Systems, Informatics, Computer Science or Engineering
  • Information Technology Architect Certification (ITAC) (Open Group)
  • TOGAF Foundation Training and TOGAF/ Zachman Certification
  • 5+ Years’ experience in development and design (Application, Infrastructure, etc.)
  • 2-3 Years’ experience as a Solution Architect or Domain Architect

Responsibilities:

  • Focus on finding solutions to meet business needs
  • Establish the technical direction of strategic projects, defining the architectural strategies necessary to fulfil the stated solution vision
  • Ensure adherence to approved architectural designs throughout the project life cycle. Help define the roadmap for transformational projects
  • Develop and communicate Solution Architectures in response to Business Requirement Specification documents for small enhancements to existing architectures.
  • Propose changes to Principles, Standards and Reference Architectures as a result of a Solution Architecture delivered to meet a Business Demand

Please Note:

  1. Ensure that you meet the minimum requirements as stated above.
  2. If your application be approved, we will contact you as soon as there is a suitable vacancy at one of our clients.
  3. Should you be successful, you will join one of our on-site teams and be able to rely on the help and support of fellow Digiterra employees as well as the relevant BDM.
  4. Should you not receive any response from us within 2 weeks, you can consider your application as unsuccessful for this specific position.
  5. We would like to take this opportunity to thank you for entrusting us with your confidential credentials and for your interest in Digiterra Group!

Click here to apply for this position

Programme Manager (Contract)

Thursday, 28 September 2017 by
Job Location South Africa — Johannesburg Metro — Sandton
Salary ZAR/hour
Company Digiterra
Posted 9/21/2017 12:23 PM
Reference PR144

 

 

 

Our Client within Financial services/ Banking based in Johannesburg North is looking for a Senior Programme Manager to join their team

Salary: Neg

12 Months Contract

Qualification and Experience required:

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
  • SMP or equivalent PMP or Prince certification or equivalent PM framework
  • PMP or Prince certification.Programme Management certification (PGMP)
  • 8 – 10 years project management experience within banking environment
  • Must have credit or retail credit experinece within a banking environment

Resposibilities:

  • Manage the strategy; planning; organising; negotiating; staffing; directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of Projects to realize the business strategy
  • Manage deviations to project plan and agreed with stakeholders timeously
  • Ensure effectiveness of stakeholder management across portfolio, and that deviations are managed properly.
  • Ensure projects are delivered on target within due date, budget and per scope and project governance
  • Manage branch budget and the allocation of project resource costs appropriately across the portfolio.
  • Lead in the formation of the strategy planning for the project function and for the Business Units served by the function.
  • Ensure risks are identified, captured and successfully mitigated Ensure that all project governance principles are adhered to ensure project priority and portfolio aligned to strategy
  • Ensure the implementation of programme and project governance that aligns to project methodologies, processes and project disciplines.

Please note

  1. Ensure that you meet the minimum requirements
  2. Should you not receive any response from us within 2 weeks, you can conside your application as unsuccessful for this specific position

Click here to apply for this position

Senior Business Analyst (Contract)

Thursday, 28 September 2017 by
Job Location South Africa — Gauteng
Salary ZAR/hour
Company Digiterra
Posted 9/21/2017 2:28 PM
Reference Snr BA Int

 

 

 

Our client within the financial services industry based in Johannesburg North is looking for a Senior Business Analyst with banking experience to join their team.

Education & Experience Required:

  • Post graduate in BSC Computer Science or BCom Informatics
  • Intergration Projects

Roles & Responsibilities

  • Able to perform business analysis tasks to connect information, technology, processes and business needs in varying levels of detail within an area of speciality, and is able to perform all business analysis tasks at both ends of the detail spectrum.
  • Ensure success of high risk or strategic projects by determining the best approach to use for eliciting, validating and prioritising requirements.
  • Provide support on strategies, systems, processes, frameworks and products, creating competitive advantage for the business by providing feasibility studies at an executive level;
  • Developing Business Cases for initiatives for decision making and by providing initial requirements and risk assessments
  • Ensure team success by leading business analysis mentoring.

Click here to apply for this position

Process Engineer (Contract)

Thursday, 28 September 2017 by
Job Location South Africa -Johannesburg
Salary ZAR/hour
Company Digiterra
Posted 9/24/2017 5:00 AM
Reference PE146

 

 

 

Our client within the financial services industry based in Johannesburg North is looking for a Process Engineer to join their team.

12 months Contract.

Salary: Neg

Education & Experience Required:

  • Essential (Bcom Informatics), Business degree, IT degree, Engineering degree (Industrial) – or equivalent.
  • Process methodologies Membership of professional body/association.
  • 5 -8 years relevant Process engineering experience.
  • Must be fully trained on process standards and have previous banking experience.

Duties & Responsibilities:

  • Analyse data sets to identify trends and gaps; escalate exceptions and recommend corrective measures to mitigate potential risks and ensure an appropriate risk profile for the relevant business units.
  • Develop and monitor risk related reports to ensure business units and management understand and take appropriate action on inherent risks and understand the impact of the decisions made to mitigate the risk.
  • Ensure own deliverables are accurate; timely; in the correct format and tailored to meet stakeholder requirements while providing support to implementations of new processes; policies and systems to add value to the Client.
  • Identify training courses and career progression for self through input and feedback from management to improve personal capability and to stay abreast of developments in field of expertise.
  • Share knowledge with team to ensure knowledge management; continuity; team success and that information is provided in the correct way to stakeholders, educate stakeholders on risk trends; systems; updates and legislative requirements to mitigate risk.

Please note

  1. Ensure that you meet the minimum requirements.
  2. Should you not receive any response from us within 2 weeks, you can consider your application as unsuccessful for this specific position.

Click here to apply for this position

 

Project Manager (PM – CRM) (Contract)

Thursday, 28 September 2017 by
Job Location South Africa – Johannesburg
Salary ZAR/hour
Company Digiterra
Posted 9/24/2017 5:26 AM
Reference PM – CRM

 

 

 

Our client within the financial services industry based in Johannesburg North is looking for a Project Manager with intermediate to senior experience to join their team.

Education & Experience Required:

  • Matric
  • Professional Qualifications.
  • 5-10 years Project Management experience within Banking/ Digital and Media/Financial Services environment.

Roles & Responsibilities

  • Eliciting requirements from stakeholders on different levels within the organization and facilitating the completion of solutions while taking ownership of the solution and be involved in each step of the SDLC process to ensure that the proposed solution meets stakeholder needs.
  • Translate business requirements into functional specifications that are clearly understood and used by developers to produce the solution, testing and validating the functionality of the solution against the business requirements.
  • Interfacing between the business and the development team with regards to the business and functional requirements and ensuring that the business requirements are accurately delivered in the implemented solution.
  • Working with multiple business areas and multiple teams that require deep integration of solutions.
  • Building and maintaining strong relationships with Business and IT while mentoring and guiding Junior Business Analysts.

Please note:

  1. Ensure that you meet the minimum requirements.
  2. Should you not receive any response from us within 2 weeks, you can consider your application as unsuccessful for this specific position.

Click here to apply for this position

 

Java Developer (Contract)

Thursday, 28 September 2017 by
Job Location South Africa -Gauteng
Salary ZAR/hour
Company Digiterra
Posted 9/26/2017 7:32 AM
Reference Java Developer

 

 

 

We are currently looking for a Software Developer to be responsible for the documentation of technical specifications, the development of a Java cross-platform deployable application against the specification, the testing of the application components and the integration and migration of the application components into production environments.

Job Description (Details of the position)

  • Interpret written business requirements and technical specification documents
  • Consult with business analysis and architecture teams to ensure alignment to the business requirements and architecture guidelines
  • Document detailed design and technical specifications that may be required for development of application components
  • Perform software development tasks in a Java language in accordance with specifications as per the project or agreed timelines
    • Perform impact assessments for projects and initiatives
    • Perform reviews on code and documentation

Minimum requirements

  • At least 5 years’ experience in Java Web and Enterprise development
  • Bachelor’s Degree or equivalent
  • Sun Certified Programmer and/or Developer
  • Object Orientated Design (using UML), Object Orientated Programming (OOP), and the understanding and application of common creational, structural, and behavioural Design Patterns (Abstract Factory, Decorator, Façade, Proxy, Command, Strategy etc.)
  • Competence in the use of Java language constructs and components (Classes, Interfaces, Enums, Collections, Generics, Reflection, Annotations, Access Modifiers, Methods, Control Structures, etc.), and proven development experience in the Java language.
  • Experience in client-side Web UI technologies (HTML, CSS, JavaScript, JQuery/Angular/Ionic etc.) which facilitate the development of web apps served by a Java backend.
  • Proficiency in the application of Java EE Enterprise components, structures, and services (EJB, CDI, JSP/Servlets, JDBC, JSTL, JMS, JNDI, JAX-RS, JASPIC, XML, JSON etc.).
  • Experience of deploying in a common Java application server (Apache Tomcat, JBoss, IBM WebSphere, BEA Weblogic, etc.)

Application process:

  1. Ensure that you meet the minimum requirements as stated above.
  2. If your application be approved, we will contact you as soon as there is a suitable vacancy at one of our clients.
  3. Should you be successful, you will join one of our on-site teams and be able to rely on the help and support of fellow Digiterra employees as well as the relevant BDM.
  4. Should you not receive any response from us within 2 weeks, you can consider your application as unsuccessful for this specific position.
  5. We would like to take this opportunity to thank you for entrusting us with your confidential credentials and for your interest in Digiterra Group!

Click here to apply for this position

 

TOP