Understanding The (Un)Intended Consequences Of Changing Business

An article by Danie van den Berg

As a young boy, I remember being fascinated watching my grandfather’s executive ball clicker (also known as Newton’s cradle) on his desk.

I was truly amazed at how one steel ball, colliding with another on the one side would cause an impact far away from it, in such a way that it managed to shoot the ball on the far side away.  I could play with it for hours…

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