Digiterra is a multinational software and consulting group that provides sustainable resource, process or technology solutions to address a wide range of challenges throughout the business to IT continuum. Digiterra is a business built around people – every member of our team shares a passion for innovation and a true commitment to our clients.
We are currently looking for a Data Analysts with Application Support background
* Day to day Operational support of the production system;
* Provide first and second line support;
* Investigate issues to establish the root cause of problems or incidents;
* Provide extracts for operational troubleshooting;
* Manage and create Automation schedule in accordance with business requirements;
* Resolve incidents within the SLA/ OLA timeframe;
* Generate extracts for business and investigation purpose;
* Perform maintenance activities;
Education & Experience
* IT Diploma/Degree/Certificate
* Oracle SQL script knowledge
* 2 or more years’ experience in an IT technical role including knowledge web technologies and Oracle SQL script.
* 2 or more years’ experience in reporting