Mediclinic acquired iServer and engaged with Digiterra for assistance with the adoption of the solution within the organisation.

The work items included in the scope of the this engagement included:

• Understanding the requirement for a meta-model that would service the architectural needs of the domain
• Understanding the detailed requirements for templates and views in respect of the process domain, and customising templates and views to meet these requirements.
• Developing a reference model that shows how customised templates are to be used within the context of the process domain.
• Onsite training of users on the use of customised templates that related to the BPMN framework.

“We are happy to testify that Digiterra delivered on these objectives successfully and recommend them as a capable service provider in this regard”.

Dirk Kotze, Process Improvement Engineer, Mediclinic.