AdvTech (Pty) Ltd needed to optimise the management of its debtor’s book. The pre-legal division is pivotally involved in this process positioned as a conduit between the business entities that interface with the debtor, the finance department and any downstream legal entities responsible for collection or purchase of the debtor’s book.
Digiterra’s team of Business Analysts, making use of our echelon blueprint provided a current state view of the strategy, processes, application and organisational role dimensions of the pre-legal division. This view enabled our team to suggest changes to the configuration of elements within these dimensions.
The team defined a future state to achieve a more timeous and successful delivery of outcomes and to find a solution to fit the design. The solution highlighted and compared four possibilities and catered for bespoke options as well as off-the-shelf packages.
AdvTech were able to make an informed decision to develop or purchase a solution based on the detailed and comprehensive design provided by Digiterra.