As the hospitality industry re-emerges, technology becomes vitally important - providing a safer environment, the ability to reconnect with guests and build customer trust and loyalty.
Smart Guest
SmartGuest is a feature-rich loyalty app that encourages guests to interact directly with you, easily view, book and recommend your services and receive and use loyalty rewards.
As the core concepts, SmartGuest provides:
We Offer
An app that is specifically designed for the hospitality industry
An app that is yours to brand and manage content
Ongoing maintenance and enhancements
An app that is yours to brand and manage content
Ongoing maintenance and enhancements
Improve Guest Relationships
Direct communication with your guests to communicate specials, promotions and important information
Encourages repeat business as guests feel valuable and remembered
Easy online bookings with layouts of rooms and shared spaces that creates confidence
Address Health & Safety
Provide a safe environment, with reduced physical contact for guests' peace of mind
Replaces printed material (brochures and menus)
Thermal imagery cameras show occupancy of shared areas (restaurants etc)
Save Money & Effort
Direct bookings incur no commission to 3rd party booking sites
Electronic, contactless information: saves on printing costs; is easy to keep up-to-date; is easily accessible on a smartphone; eliminates printed items, reduces cleaning and sanitation efforts and costs
Increase Profits
Wifi-for-life increases the promotion and use of you facilities, increases day trade
Improve Decision Making
Data & Analytics give you an overview of what works and when to plan with knowledge and confidence
A Lifetime of Loyalty
Built in electronic loyalty scheme, tailored to suit your environment to encourage your guests to come back whenever possible, and share their positive experiences with friends and family
Low Monthly Subscription
No Cost to Implement
Fully Customisable
Self Service Updates
Feature Rich Functionality
For All Guests
One time registration, then seamless sign in
Saved favourites for easy reference
Ratings and reviews
Easy reservations and online bookings
Notifications to view and book specials
Online payments to claim loyalty points
Online information about the venue and it's policies
For hotel guests (coming soon)
Online reservations and check-in
Search by location (floor-plan), room facilities (views, balcony etc), dates, price range
Easily book facilities (gym, spa etc)
Smartphone is key to room, parking, facilities etc
Access an online hotel directory and contacts
Order room service, housekeeping, laundry, etc
For Restaurant Guests
Online reservations for a table or at home dining
Share reservations with friends (additional signups)
View restaurant floor-plan and choose a table
View and order from an online menu for each guest
